A customer care on social channels made easy.
Collaborate as a team to connect and interact with your customers on various social media networks, from single dashboard.
A customer care on social channels made easy.
Collaborate as a team to connect and interact with your customers on various social media networks, from single dashboard.
Here's how Sociosight's engagement tool enhance your customer care social channels strategies.
Respond to a comment and private message faster.
Easily respond to a comment and private message on Twitter, Facebook, or Instagram, from one dashboard.
Private notes for a team collaboration
Use @mentions tool to communicate with your team and provide a solution that fits to your customer's need.
Need Whatsapp to enhance your customer care?
Create a business account for WhatsApp and connect it with Sociosight. Now, you can start engaging your customer, to send and receive messages from WhatsApp number.
Engage with customers who visit your website.
Using Sociosight's live chat tool, you may collaborate with your team to engage and provide a customer care service with your customers over your website.
Automate communication with chatbots.
Easily integrate with chatbots platforms like Rasa to reduce the workload of your agents.
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