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Terms of Service

Last updated: August 27, 2024

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and PT. BENIH TRANSFORMASI DIGITAL, doing business as Sociosight (“Sociosight,” “we,” “us,” or “our”), concerning your access to and use of the https://sociosight.co and https://app.sociosight.co  website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). 

We offer a software application as a service (the “Service”) that helps individual or businesses (collectively “Customer(s)) to manage their social media profiles of Supported Network(s) on one place, the Sociosight app at https://app.sociosight.co)and its mobile application wherever applicable.

We are registered in Indonesia and have our registered office at Jl. Tekno Widya BSD Sektor XI Ruko Boulevard Tekno Blok D No. 01 LT. 02 Setu, Setu, Kota Tangerang Selatan, Banten 15314. 

You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms of service or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason.

We will alert you about any changes by updating the “Last updated” date of these Terms of Service, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site. 

General Definition

Wherever used in these Terms of Service, “you”, “your”, “Customer”, or similar terms mean the person or legal entity who access or use the Site. If you are accessing the Site on behalf of an organization or a company or other legal entity, you represent and warrant that you have the authority to bind to that company or other legal entity to these Terms of Service.

“Account” shall refer to an account with Sociosight to use the Service. You need to create an account at (https://app.sociosight.co) to use the Service.

“Authorized User” shall refer to individuals who are accessing the Service through the online registration process, or individuals that you invite and authorize to use the Service.

“Customer Content” shall refer to all information and data such as text, images, photos, videos, audio, documents, or any other content in any media and format provided by the Authorized Users to Sociosight in relation to the use of the Service.

“Mentions” shall refer to any information, including posts, links, excerpts, and data that are available for public and retrieved by Sociosight on your behalf from the Supported Networks.

“Data” shall refer to content, information, data, and confidential information relating to your businesses, which some of them may not be available for public, including but not limited to technical and commercial information related to your business, system, software, processes, and services.

“Supported Network(s)” shall refer to the social networking site(s) that are supported by the Service that includes Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, and other social networks as described on the Site.

“Third Party/ies” shall refer to any persons, legal or natural, which are neither you nor Sociosight;

“Plan” shall refer to one of different pricing package that you can subscribe to use the Service. You may subscribe it on monthly or annually bases as further described on the Site.

“Subscription Term” shall refer to the period of time you subscribe to the Plan to use the Service.

“Trial Period” shall refer to free access provided to you by Sociosight to use the Service for a limited period of time, which access may be revoked by Sociosight at any time without need of any prior notice.

Intellectual Property Right

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Indonesia Republic.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Service, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Account Registration

You need to create an Account to use the Service by completing a registration form with all required information. By creating account with us you are bound to this Terms of Services and our Privacy Policy.

By creating an Account to use the Service or by using the Site in general, you represent and warrant that: 

  • all registration information you submit will be true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof);
  • you will maintain the accuracy of such information and promptly update such registration information as necessary; 
  • you will safeguard the password that you use to access the Service and/or a third-party service that connect to the Service;
  • You will not disclose your password to any third-party and agree to notify us immediately upon becoming aware of any breach of security or unauthorized use of your account;
  • You will be solely responsible and liable for all of your activities or the activities conducted by users that you authorize through your Account in connection with the Service;
  • you have the legal capacity and you agree to comply with these Terms of Service; 
  • you are not a minor in the jurisdiction in which you reside;
  • you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise;
  • you will not use the Site for any illegal or unauthorized purpose;
  • your use of the Site will not violate any applicable law or regulation; and
  • you will comply in all respects with all the terms of service of the Supported Networks, such as:

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable or inactive for 90 executive days.

We reserve the right to access your Account and the information provided but only for the purpose of support, maintenance, servicing, any security-related, technical or billing reasons. We will not share your information to any third-party.

The Customer Content

The Service allows you or Authorized Users to upload, post, publish, store, link to, and share the Customer Content. You agree to be fully responsible for the Customer Content and agree that Sociosight is only acting as an online conduit channel to distribute the Customer Content to the Supported Network(s) and to display the online Mentions.

We will not review, share, distribute, change, or reference any Customer Content or Mentions except as provided herein as per Sociosight’s Privacy Policy, or as may be required by Indonesia Law. Nevertheless, we have rights to remove any uploaded Customer Content that violate of this Terms of Service and Privacy Policy.

By uploading, posting, or submit the Customer Content to the Service or using the Service to publish it the Supported Network, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You keep any and all of your rights to any Customer Content you submit, post, upload, or display on or through the Service and you are responsible for protecting those rights.

Intellectual Property Rights of User Posts and Data

Users retain ownership of all content they post through Sociosight. Sociosight respects your intellectual property rights and does not access, edit, or claim ownership of your posts. In compliance with the terms of all authorized social media platforms, your content remains solely your property. By using our service, you grant Sociosight the right to process your content as necessary to provide our services, but your ownership rights are fully protected.

Subscription

We offer various Subscription Plans (“Subscription”) for accessing our Service. During account registration, you must select either the Free Plan or one of the Paid Plans. You can upgrade, downgrade, or cancel your Subscription at any time during your Subscription Term.

The Free Plan allows you to use the Service without payment. We reserve the right to modify the terms or cancel the Free Plan at any time without notice.

The Paid Plan requires advance payment to access the Service. Payment can be made via credit card or through our payment gateways, PayPal (for users outside Indonesia) and Midtrans (for users in Indonesia). Please review PayPal’s and Midtrans’ privacy policies and terms of service before proceeding. Billing occurs in advance on a recurring, periodic basis (“Billing Cycle”), either monthly or annually, depending on your selected Plan. Your Subscription will renew automatically once payment is received. If your subscription isn’t renewed within 24 hours after payment, please contact Customer Support.

We may modify the Paid Plan, including its fees, at any time. Any fee changes will take effect at the end of your current Billing Cycle.

Paid Plan users may enjoy a Trial Period, after which the Plan will automatically downgrade to the Free Plan unless payment is made to continue with the Paid Plan.

Account Status and Activity

For free accounts, your account will remain active as long as you log in at least once within 180 days. For paid accounts, your account will remain active as long as you maintain a current subscription. If a paid subscription is not renewed, your account will revert to a free account, and the conditions for free account activity will apply, requiring periodic logins to avoid deactivation. If your free account becomes inactive, you may contact Customer Support via Web Chat or WhatsApp to reactivate it. Please refer to our support hours: Monday to Friday, 09:00 AM – 05:00 PM WIB (GMT+7).

User Generated Contributions

Apart from using the Service, we may invite you to chat, participate in blogs, and message boards through our site at https://sociosight.co. We may provide you with the opportunity to create and submit posts and/or comments to the Site (referred as “Contribution”).

You Agree that your Contribution may be available for public and we do not responsible for the content of your Contribution, but we do have rights to remove your content in case it violates the Term of Service or any applicable laws.  

Any use of the Site in violation of the foregoing violates these Terms of Service and may result in, among other things, termination or suspension of your rights to use the Site.

Guidelines For Reviews

We may provide you areas on the Site to leave reviews or ratings.

When posting a review, you must comply with the following criteria:

  • you should have first-hand experience with the Service;
  • your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
  • your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
  • your reviews should not contain references to illegal activity;
  • you should not be affiliated with competitors if posting negative reviews;
  • you should not make any conclusions as to the legality of conduct;
  • you may not post any false or misleading statements; and
  • you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion.

By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Site in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Site.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Site.
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretences.
  • Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Use the Site to advertise or offer to sell goods and services.
  • Sell or otherwise transfer your profile.

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us.

If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Service no longer govern.

You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site.

Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Advertising

You agree to provide consent to Sociosight to use any of your logos and trade names to identify you as our customer on the Site and/or Service, in addition to any other marketing material. You may revoke your consent by sending us an email at info@sociosight.co.

Site Management

We reserve the right, but not the obligation, to:

  • monitor the Site for violations of these Terms of Service;
  • take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Service, including without limitation, reporting such user to law enforcement authorities;
  • in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof;
  • in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and
  •  otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://sociosight.co/privacy-policy/

By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service.

Please be advised the Site is hosted in Indonesia. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Indonesia, then through your continued use of the Site, you are transferring your data to Indonesia, and you agree to have your data transferred to and processed in Indonesia.

User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

Termination

These Terms of Service shall remain in full force and effect while you use the Site.

Without limiting any other provision of these Terms of Service, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms of Service or of any applicable law or regulation. We may terminate your use or participation in the Site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.

If we terminate or suspend your Account for any reason, you are prohibited from registering and creating a new Account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Modification and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Service will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

Governing Law

These Terms shall be governed by and defined following the laws of Indonesia. PT. BENIH TRANSFORMASI DIGITAN and yourself irrevocably consent that the courts of Indonesia shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

Indemnification

You shall fully indemnify, hold harmless and defend Sociosight and its directors, officers, employees, agents, stockholders and Affiliates from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney’s fees and costs), whether or not involving a third-party claim, which arise out of or relate to your act or omission when using the Service.

These include but not limited to:

  • legal and accounting fees resulting from your use of the Service;
  • your breach of any of these Terms of Service;
  • anything you post on or upload to or otherwise submit to the Service; and
  • any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.

Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the site.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Correction

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice

Disclaimer

The Site is provided on an as-is and as-available basis. You agree that your use of the Site and the Service will be at your sole risk.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranties or representations about the accuracy or completeness of the Site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any

  • errors, mistakes, or inaccuracies of content and materials,
  • personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site,
  • any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,
  • any interruption or cessation of transmission to or from the site,
  • any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or
  • any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Miscellaneous

These Terms of Service and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us.

Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at info@sociosight.co. You can also reach out via Web Chat or WhatsApp. Our support team is available to assist you during our working hours: Monday to Friday, 09:00 AM – 05:00 PM WIB (GMT+7).

Some parts of these Terms of Service were created using Termly’s Terms and Conditions Generator.